Namit Nayak has been with Sapient since 2013, wearing many technical hats and evolving roles and responsibilities over these years. He has 11+ years of experience painting technical solutions for highly complex problems across the QSR, FS, and Retail industry domains. Currently playing the role of Senior Mobile Specialist, overseeing the mobile application loyalty program implementation for one of the largest QSR in the world. By providing solutions and design architecture for complex business needs and solutions across more than 1000 features. Responsible for managing the technical deployment to multiple countries like Canada, USA, Germany and UK.
Namit acts cross-functionally, digging into design reviews with UX designers and business workshopping sessions to best understand the customer problem; leveraging these insights to holistically draft a feasible and comprehensive technical solution. Experienced in drafting Presales RFP requests, leveraging his broad industry knowledge and competitive analysis to provide Digital Transformation solution to client. His passion for technology drives his constant growth-focused mindset, exemplified by his participation in several technical Hackathon sessions, publishing internal company blog posts on emerging technology, and his nomination to speak in a global company summit on Machine Learning.
Aside from Namit's proven technical ability, he has great managerial and leadership skills by leading with empathy and respect.
Manage a small to medium sized team and resolve issues and dependencies in the team.
• Review the key objectives of projects and clarify the linkage of tasks to the overall objectives
• Responsible for performance assessment and working with the team for creating growth plans
• Effectively communicate with the team on a periodic basis the company strategy, important events
• Coach and mentor the team to help deliver to the client expectation
• Actively participate in, and assists with, company events such as hiring, training and internal initiatives.
Derive and drive issue and risk resolution solutions to ensure effective delivery and mitigation of the business impact.
• Ensure that regular risk reviews of the project take place; prepare materials for risk review meetings
Promotes the value of project processes and establishes these processes on the project
• Drive the compliance of SLAs and make strategies to overcome non-compliance
• Drive corrective measures proactively if non-compliance is observed in the project
• Monitor the quality of work
Let us know the details on your project, or whatever it is you're hoping to accomplish. We'll let you know if it's something we can help with. We look forward to hearing from you!
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